jkjl Privacy Policy — How We Handle Your Personal Data

01Who We Are

jkjl operates the online betting and gaming platform accessible at jkjl.app. jkjl is licensed by the Philippine Amusement and Gaming Corporation (PAGCOR) to offer sports betting, casino games, card games including Tongits, fishing games, and esports betting to eligible players in the Philippines. In the context of data protection law, jkjl is the data controller responsible for the personal data you provide when using our platform.

This Privacy Policy applies to all personal data collected and processed by jkjl in connection with your use of the jkjl website, mobile platform, and any related services. It applies to registered members and to visitors who have not yet created a jkjl account. For players in the Philippines, this policy is governed by Republic Act 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

02Data We Collect

jkjl collects the following categories of personal data from players and users:

Identity and Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth
• Philippine mobile number (used for account registration and OTP verification)
• Email address
• Current residential address in the Philippines

Verification and Compliance Data

• Copy of a valid Philippine government-issued ID (PhilSys National ID, UMID, SSS ID, driver's licence, passport, or PRC card)
• Proof of address documents (utility bills, bank statements, or government correspondence)
• Proof of payment method ownership (e.g., GCash wallet screenshot showing your registered mobile number)
• Source of funds information where required by PAGCOR anti-money laundering (AML) obligations

Financial Transaction Data

• Deposit records including amount, payment method, date, and transaction reference
• Withdrawal records including amount, destination account details, date, and status
• GCash, Maya, GrabPay, and bank account reference numbers used for transactions

Betting and Gaming Activity Data

• Bets placed, including market, stake amount, odds, and outcome
• Casino and card game session data including game type, session duration, and results
• Bonus claims and wagering records
• Account balance history

Technical and Device Data

• IP address
• Device type, operating system, and browser type
• Mobile device identifiers (where applicable)
• Login timestamps and session duration
• Geolocation data sufficient to confirm you are accessing jkjl from within the Philippines (approximate location only — jkjl does not track your precise real-time GPS location)

Communications Data

• Records of your communications with jkjl customer support — including chat logs and email correspondence
• Survey responses and feedback submitted to jkjl

03How We Collect Your Data

jkjl collects personal data through the following channels:

• Account registration: The information you enter when creating your jkjl account — name, mobile number, email, and date of birth.
• KYC verification: Documents you upload to verify your identity and address, as required under jkjl's PAGCOR licensing obligations.
• Deposits and withdrawals: Transaction data generated when you top up via GCash, Maya, GrabPay, or Philippine bank transfer, or when you request a withdrawal.
• Platform activity: Data generated automatically as you use the jkjl platform — bets placed, games played, pages visited, session lengths.
• Cookies and analytics: Technical data collected automatically through cookies and similar tracking technologies when you access jkjl on any device.
• Support interactions: Information you provide when you contact jkjl's customer support team via live chat, email, or any other channel.
• Third-party sources: In limited cases, jkjl may receive data from third-party identity verification services, fraud detection providers, and payment processors to supplement or verify information you have provided.

04Why We Use Your Data

jkjl uses your personal data for the following purposes. For each purpose, we've explained the practical reason in plain terms alongside the formal legal category:

05Legal Basis for Processing

Under the Philippine Data Privacy Act, jkjl processes your personal data based on one or more of the following legal grounds:

• Contractual necessity: Processing required to perform our obligations under the jkjl account agreement — account creation, game operation, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AML regulations, and other applicable Philippine law.
• Legitimate interest: Processing necessary for jkjl's legitimate business interests, including fraud prevention, platform security, and product improvement — where those interests do not override your rights.
• Consent: Processing for optional purposes — primarily marketing communications — where you have given clear, informed consent. You may withdraw this consent at any time through your jkjl account settings or by contacting support@jkjl.app.

06Who We Share Your Data With

jkjl does not sell your personal data. We share your information only with the following categories of third parties, and only to the extent necessary for the purpose described:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, and Philippine bank partners receive transaction data necessary to process your deposits and withdrawals. Each payment provider operates under its own privacy policy and data protection obligations.
• Identity verification providers: Third-party KYC service providers assist jkjl in verifying government-issued IDs and conducting AML checks as required under PAGCOR conditions.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, and Philippine law enforcement agencies may receive data where jkjl is legally required to disclose it — for example, in connection with a regulatory audit, AML investigation, or court order.
• Technology and hosting providers: jkjl's infrastructure relies on cloud hosting, security monitoring, and technical service providers who may process data on jkjl's behalf under strict data processing agreements.
• Fraud prevention networks: Where jkjl participates in shared fraud prevention initiatives, limited data (such as device fingerprints and flagged account indicators) may be shared with partner platforms operating under equivalent confidentiality obligations.

07Cookies & Tracking Technologies

jkjl uses cookies and similar tracking technologies to operate the platform, improve user experience, and — where you have consented — to deliver relevant communications. The types of cookies jkjl uses are:

• Strictly necessary cookies: Required for jkjl to function — including session management, login authentication, and fraud detection. These cannot be disabled.
• Performance and analytics cookies: Used to understand how players navigate jkjl — which pages are visited most, where errors occur, and how the platform can be optimised. Data collected is aggregated and anonymised.
• Functional cookies: Remember your jkjl preferences — such as your chosen language, notification settings, and display preferences — so you don't have to reset them on every visit.
• Marketing cookies (consent-based only): Used to deliver relevant jkjl promotions and communications. These are activated only where you have given explicit consent via the cookie preference centre.

You can manage your cookie preferences at any time via your browser settings or jkjl's cookie preference centre. Disabling non-essential cookies will not prevent you from using jkjl, but may affect some personalisation features.

08Data Retention

jkjl retains personal data only for as long as necessary for the purpose for which it was collected, or as required by Philippine law and PAGCOR licensing conditions. The following general retention periods apply:

• Account and identity data: Retained for the lifetime of your jkjl account plus a minimum of five (5) years after account closure, as required under AML regulations.
• Transaction and betting records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with PAGCOR record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years after your account is closed or after the end of the business relationship, whichever is later.
• Customer support records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for an unresolved dispute.
• Marketing data: Retained until you withdraw your consent, after which it is deleted within 30 days.
• Technical and device data (logs): Typically retained for 90 days for security monitoring purposes, after which it is deleted or anonymised.

When data is no longer required, jkjl deletes or anonymises it in a secure manner. Where anonymisation is not possible, data is securely destroyed.

09How We Protect Your Data

jkjl takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• 256-bit SSL/TLS encryption on all data transmitted between your device and jkjl's servers
• Encryption of sensitive data fields at rest in jkjl's database systems
• Role-based access controls — jkjl staff can only access personal data where their job function requires it
• Two-factor authentication (2FA) available on all jkjl player accounts
• Continuous security monitoring and intrusion detection on jkjl's infrastructure
• Regular third-party security audits and penetration testing
• Employee data privacy training and binding confidentiality obligations for all jkjl staff with data access

10Your Privacy Rights

As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by jkjl. You can exercise any of these rights by contacting the jkjl Data Privacy Officer at privacy@jkjl.app:

11Children's Privacy

jkjl is strictly an 18+ platform. jkjl does not knowingly collect personal data from individuals under 18 years of age. If jkjl discovers that an account has been registered by a person under 18, the account will be closed immediately, all data will be deleted, and any deposited funds will be returned to the source payment method where identification of a minor is confirmed.

If you are a parent or guardian and believe your child has registered on jkjl, please contact us immediately at support@jkjl.app. jkjl will investigate and act promptly on any verified report of underage account registration.

12Changes to This Privacy Policy

jkjl may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform operations. When we make material changes, we will update the "Last Updated" date at the top of this page and — where the changes significantly affect your rights — notify you via email or an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically. Continued use of jkjl after any updated Privacy Policy is published constitutes acceptance of the revised terms. If you disagree with the changes, you should stop using jkjl and contact us to close your account and request deletion of your data (subject to legal retention obligations).

13Contact & Data Privacy Officer

jkjl has appointed a Data Privacy Officer (DPO) as required under the Philippine Data Privacy Act. The DPO is your primary point of contact for any questions, concerns, or rights requests relating to your personal data held by jkjl.